OYO Albany Hotel - Tenby
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OYO Albany Hotel - Tenby Covid Procedures

OYO Albany Hotel - Tenby Covid Procedures

We are delighted to be open and warmly welcome all of our customers back to Oyo Albany Hotel Tenby

Our Commitment to you:

  • Our team are fully trained and Covid aware
  • We have introduced 2 persons in reception at any one time
  • We have implemented enhanced sanitising and cleaning regimes
  • Provided hand sanitising points in all public areas
  • Provided social distancing, floor markings and reminders

What we are asking of you:

  • Please use the hand sanitiser provided on entering and leaving the building
  • Abide by the Hotel’s one-way system when entering and departing the Hotel
  • Public toilet facilities are operating on a 1 person in/1 person out system  due to Government legislations
  • All room keys should be kept with the guest at all times and only returned to reception upon departure – Please note that a lost key will be charged @ £150.00.
  • If you feel unwell please follow NHS 111 Covid advice and inform our Reception
  • You will need to return home immediately if you feel unwell and notify us when you arrive home
  • Always observe social distancing protocols in all areas of the Hotel, especially in narrow corridors
  • Make all requests by ringing our Reception (0) or number provided at reception
  • If clean towels or refreshments are required please complete the form provide in your room by 2pm so we can then place these outside your room
  • Please note that Government Legislation is changing on a regular basis and your booking requirements, may have to be amended in line with such directives, however, a member of the reception team will contact you before your arrival date if this is the case.
  • We want you to enjoy the wonderful OYO Albany  experience which we know you love. As such rooms are Room & Continental Breakfast basis, with breakfast being delivered to your room. Our team will advise you on arrival of protocols for receiving room service.
  • We realise you love Tenby & all it has to offer, but there are wider places to explore & enjoy in the Pembrokeshire area, which you can find by visiting our website www.albanyhoteltenby.com, to give you an even more enjoyable stay.
  • Stay alert and show respect to other customers, our staff and the wider Pembrokeshire community.

Thank you for helping to keep everyone safe.

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